WHOLESALE FAQ
Frequently Asked Questions
Direct answers about the HEIRMUFFS™ system, retailer access, ordering, payment, fulfillment, Net-30, and partnership inquiries.
What is HEIRMUFFS™?
An interchangeable jewelry system built around Front Sets, separately selected Adult or Child Stem Sets, and Universal Screw-Backs.
What is required for one wearable pair?
One Front Set, one compatible Adult or Child Stem Set, and one pair of Universal Screw-Backs. Each component is selected and sold separately.
Can the public see wholesale prices?
No. Public visitors may browse products and education, but private wholesale pricing and purchasing require approved retailer access.
How does a retailer apply?
Submit the wholesale application with the business identity, selling channels, website or storefront, and requested documentation.
Where can buyers review opening requirements?
The Wholesale Catalog presents the current silver, gold, component, and qualified-order framework in one place.
Where is qualified-order pricing explained?
Approved thresholds, eligible merchandise, excluded charges, and component guidance are detailed in the Wholesale Catalog.
How is payment completed?
Fully approved buyers review the order acknowledgment and complete payment through secure checkout.
When is the order fulfilled?
Our operations process reviews each paid wholesale order before manual fulfillment. Eligible orders proceed to packing and shipment.
Can components be reordered separately?
Yes. Approved accounts may place compatible component-only replacement or replenishment orders.
How is Net-30 reviewed?
Net-30 requests follow a separate business and credit review for qualified accounts.