SHIPPING & DELIVERY

Shipping and Delivery

How shipping details, receiving requirements, delivery communication, and shipment concerns are handled after secure checkout.

Shipping is confirmed during order review.

Shipping method, carrier, cost, insurance, delivery requirements, taxes, and duties depend on the paid order, destination, product availability, and applicable terms. Confirmed timing is communicated after the order has completed review.

Before fulfillment

  • Account and delivery information are confirmed.
  • Opening requirements and component compatibility are reviewed.
  • Availability and order-specific requirements are evaluated.
  • Shipping method and responsibility are documented.
  • Taxes, duties, or exemption documentation are addressed when applicable.

Delivery inspection

Recipients should inspect shipments promptly and preserve packaging, labels, photographs, and the order reference if damage, shortage, or an incorrect item is suspected. Contact Impactis before returning merchandise.

Address responsibility

The approved account is responsible for accurate billing and shipping information and for identifying commercial receiving restrictions before checkout.

Questions about an order?

Contact Wholesale Account Support